Terms of service

 

Terms of Service

OVERVIEW

This website is operated by NEATS, a brand owned by SV WORLDWIDE LDA. Throughout the site, the terms “we”, “us”, and “our” refer to NEATS. NEATS offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence or that you are the age of majority and have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purposes, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. Your content (not including credit card information) may be transferred unencrypted and involve: (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your device’s display of any color will be accurate.

We reserve the right to:

  • Limit the sales of our products or services to any person, geographic region, or jurisdiction.
  • Limit the quantities of any products or services offered.
  • Discontinue any product at any time without prior notice.

We do not guarantee that the quality of any products, services, or information purchased will meet your expectations or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event of a change or cancellation, we may notify you using the email, billing address, or phone number provided.

You agree to provide current, complete, and accurate purchase and account information. You must promptly update your account, email address, and payment information to ensure transactions are completed.

SECTION 7 - CLIMATE PLEDGE AND RESPONSIBILITY

NEATS is proud to operate with a strong sense of responsibility toward the environment. As a Climate Pledge Friendly brand, we focus on compact, eco-smart designs that minimize waste while delivering exceptional quality.

SECTION 8 - PROHIBITED USES

You may not use the site or its content for:

  • Unlawful purposes.
  • Violating laws or regulations.
  • Misusing product images or misrepresenting our brand.
  • Uploading viruses or any malicious code.
  • Collecting or tracking the personal information of others.
  • Harassing, abusing, or harming others.

We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 9 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of Portugal. The registered office for NEATS is:

SV WORLDWIDE LDA
Rua Direita do Ramalho 69 A
9500-180, Ponta Delgada, Azores, Portugal.

SECTION 10 - CONTACT INFORMATION

For questions about the Terms of Service, contact us at:
info@neats.me.